Frequently Asked Questions
Home / Frequently Asked Questions
What floor types do you provide cleaning services for?
We clean and protect all floor types and upholstery! Call (559) 351-2700 to schedule an appointment.
What areas do you provide services for?
We proudly serve Fresno County, CA, Fresno, CA, Clovis, CA, Madera, CA, Sanger, CA, Selma, CA, Kingsburg, CA, and Visalia, CA.
What carpet cleaning method do you recommend?
We recommend hot water extraction, also known as steam cleaning, because it is the method most carpet manufacturers recommend. It provides a deep, thorough clean by removing soil, allergens, and residue from deep within the carpet fibers.
What certifications/licenses does your business have?
We are proud to be certified by the Institute of Inspection Cleaning and Restoration Certification in the areas of carpet cleaning, leather cleaning, stone, masonry, ceramic tile cleaning, upholstery & fabric cleaning, and odor control. We are also a Carpet & Rug Institute Approved Service Provider.
What commercial services do you provide?
We provide commercial services including carpet cleaning, tile and grout cleaning, protective sealers and coatings, luxury vinyl plank cleaning, and upholstery & furniture cleaning.
What residential services do you provide?
We provide residential services including carpet cleaning, luxury vinyl plank cleaning, tile, stone, and grout cleaning, protective sealers and coatings, granite countertop cleaning & sealing, hardwood floor care, KleenGuard® Premium Fabric & Carpet Protector, upholstery & furniture cleaning, leather cleaning & protection, and pet urine deodorization.
How long have you been in business?
Masters Touch Carpet Care has been cleaning and maintaining carpets since 2006 and are proud to be one of Fresno’s leading residential and commercial carpet cleaners!
Why should I choose Masters Touch Carpet Care?
We were voted Best Carpet and Flooring Cleaner – Two years in a row! Masters Touch Carpet Care is also proud to be the 2024 People’s Choice Winner and 2025 Gold Winner – Best of Central California! We strive to provide trust, confidence, and cutting-edge cleaning services to our community!
What vacuums do you use?
We use professional-grade Lindhaus vacuums to remove dry soil thoroughly before the cleaning process begins.
They help us deliver a deeper, more effective clean, and we offer the same Lindhaus vacuums in our online store right here on this website.
Want the vacuum we trust for exceptional results? Shop our Lindhaus models on this website today.
Why should we routinely clean our floors?
Cleaner floors offer a healthier space! Eliminate allergens & bacteria and remove stains & odors. Call (559) 351-2700 to schedule an appointment.
Here's What Our Customers Have to Say
Muriel Dangerfield
Brent was on time and straight to work, the carpets came out great, so I booked Master touch to come back 2 weeks later to clean tile and grout. I was a little skeptical As it didn’t take Brent long to clean the tile, however , once tile was fully dry the outcome was great. the tile looks like new!! I will definitely use them in the future..
Annette Levi
Masters Touch turned our old and tired carpet to a fresh and clean look. We are very happy with the results. We added an extra room at the last minute; he took care of it. Thank you Masters Touch!
Zachary Wulf
Fantastic job as always. There is a reason Brent was voted Best in Central California for 3 years straight
Stetler Brown
They did a better job than the last folks that cleaned our carpet. They cleaned our microfiber loveseat and it looks SO much better. Thank you Brent and Teri!
Laura Castanos
I was referred to Masters Touch Carpet Care by my former carpet cleaner who retired and I had worked with for decades. Brent was on time, courteous with our home, professional, efficient and did an amazing job. He also cleaned my kitchen floor tike which looks 100% better.